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If you have ideas on improving the Discover Seoul Pass, please let us know! Feel free to leave us any questions or suggestions. If your comments require a reply we will respond to you as soon as we are able.
※Customer Call Center: Dasan Call Center 120 -> No.9
Dial 9 for Foreign Language Service, then enter 1 for English, 2 for Chinese, 3 for Japanese, 4 for Vietnamese, and 5 for Mongolian
- Hours of Operation: 9am-7pm (weekdays)
Questions regarding the system
If the smart phone app doesn't work:
- If the errors persist despite the phone being connected to a 3G, LTE, or a WI-FI Internet connection, please trying deleting the app and reinstalling it.
- If the problems persist after reinstalling the app, then please contact Travolutions' customer service department at: ask@seoulpass.kr, +82-2-6264-1115.

Contact Us